Testimonials

She is friendly thorough professional who clearly communicates and get work done. Highly recommended.

My name is Tanya Grassi, and Mint 360 manages a property for my family- 337 Anzac Parade Kingsford. Our managing agent is Bisa Simonovic. I wanted to let you know just how fantastic Bisa has been in every aspect of the management of this property. Bisa is consistently attentive, polite, prompt in communications, and incredibly well-informed. We own a number of properties, and I will say that Bisa is among the absolute best of the managing agents I have come across. Bisa has gone above and beyond in her work on difficult issues with this property, and has been always immaculate in her dealings with us, the Owner’s Corporation, and our tenant. She knows so much about the property market and the relevant legislation, but beyond this, she is a wonderful person and so lovely to deal with.

Thank You to your team especially Nancy and Alsu for the professionalism and assistance provided in the recent changeover in agencies. Up until this week the former agent was still causing issues and it was all handled by Nancy and Alsu in the best possible way so thank you again for the smooth transition and comfort.

Hi Paul, Just a quick email to say thank you for all your efforts in ensuring the management of my unit in Kingsford was handled in a professional and courteous manner at all times. I have really appreciated your attentiveness and all of your assistance over many years. I have now sold this unit after over 25 yrs and am glad we were also able to get some of the long standing maintenance work completed bringing the block back up to its former glory !! Thank you again for all your help - I wish you all the best for the festive season.

Both Diane Goncalves and Paul Plakidis are very professional in managing my property. The team at Mint360 are easy to communicate with, action requests immediately and are customer service orientated. I have recommended Mint360 to friends.

Managing a property while living overseas can be a challenge and finding the right team on the ground is important. That’s why I decided to make the transition from my former property management agency to Mint360. I thought this would be a difficult and lengthy process but it was made seamless by General Manager Diane Goncalves and Senior Property Manager Paul Plakidis from Mint360. Since I made the move in early 2019, communication has been excellent and I feel that my property is in good hands. I highly recommend the team at Mint360

- One of the most professional property manager teams ever dealt with a gentleman by the name of Paul help me every enquiry I had and if I couldn't reach him someone in the office was always there to assist me would recommend to everyone

- Paris and Paul are the best agents ever. My partner and I rented a place with then for more than 1 year and we have always been supported by then with any issue we had. They are quickly and know what they are doing. I highly recommend. Thank you so much guys!

- Paul and Paris are the gold plated solution. We found their professionalism, communication and advocacy for us as tenants was incomparable by industry standards and also commendable. My wife and I are so grateful for our association, keep up the role model agency efforts. Thank you both very much and all the best.

Paul has taken care of my rental portfolio since I came across to Mint360 in 2014. If you are looking for a proactive, trustworthy, honest and overall hardworking rental agent then Paul is your guy. Always on top of issues and always one step ahead. An absolute pleasure doing business with Mint360 and the passionate, hardworking , professional team they pride themselves on building. Highly recommend Mint360 and Paul.

Paris and Paul are the best agents I've ever met. Every time I had an issue, in the last 3 years, they took care of it and almost always be able to fix it. Very nice experience!

Thank you for your good news call this morning, Mint360property has gone above and beyond in regards to communication and customer service for my properties. I would like to give a special mention to one person in particular, Adrian Fiorenza. Adrian sold me an apartment on Alison Road, Randwick and he did a wonderful job. Adrian was always friendly, presentable and professional in front of myself and the other buyers that were interested. He showed a great deal of patience and guidance to help get the deal across the line in the best possible light for both parties involved. I wish him all the best along with my appreciation.

I just wanted to send a note about how impressed I was with Adrian Fiorenza during my time of buying on Anzac Parade. Not once did I feel like just a 'buyer'. Adrian was patient and at times even coached me through the buying process which was/is still confusing to me. I also had a difficult Solicitor whose method was most unorthodox. This approach almost cost me the property. Adrian went above and beyond his call of duty and personally picked up my contract to exchange with the vendor. I was so impressed that my broker and myself now call him, St Adrian. Thanks also for your time Diane. My introduction with Mint360Property has so far been a positive and reassuring one.

I thought Adrian did a fabulous job of personalising the whole sale from my perspective. All my questions were responded to in an extremely efficient manner and he also made himself available outside of what I would consider to be the normal working day. His sales approach made me feel like a personal friend/relative not a client, as corny as that sounds, so well done to Adrian. The hand over to you and your involvement, I thought was very professional and also appreciated the personal touch. I was grateful for the time taken by you, on answering all my questions relating to the rental and running through the agreement. Even though I understand this to be part of what is required by Mint360, I also know not all companies are that diligent. So thank you. Chris, being nominated as my rental manager worked very swiftly and responded to all my concerns and or queries. I have met him a couple of times in person and have found him to be very personable and efficient. Let’s not forget the reception staff who also have been very efficient and pleasant when calling. In summary – I think your agency / team create a very personal connection / environment and that today is an extremely valuable advantage especially having to deal with so many call centres and recorded messages. Nice Work !!

I have been a landlord, tenant and also vendor with Mint360property over the last few years and I have never had a chance to actually put pen to paper and submit a review for the company. Throughout my many dealings with Mint360property, I was blown away with the service, communication, love and care that was shown to me at my every point of dealing with the team at Mint360property. I got to experience a number of different areas of the business and I can say that I was thoroughly impressed with every part of the business. I could not thank the team enough for their service and care that they extended to me during my dealings with them. Diane and her Property Management team have been excellent with their communication and service and truly made me feel a part of the extended family. I have never dealt with a firm that showed such care about what they do for their clients. They are a talented and passionate group of people providing a service of premium standard. My experience in selling my property with Adrian and Arthur was also a seamless, no-stress process and an outstanding result was achieved for my sale. I want to take this opportunity to thank the team at Mint360property for their down to earth, caring and sincere service… I am truly grateful!

On the recent successful sale of my property in Randwick I would like to commend the efficient, thorough, speedy and courteous service which was provided to me by Mint360property. Being I was overseas throughout the entire process, they also handled my tenants for two years prior to the sale extremely well dealing with all issues from maintenance to late rents completely hassle free from my side. In regards to the sale of my property, Craig provided an excellent service from the initial property checks to handling difficult tennants to obtaining a great sale price. Craig was even live on the phone with me throughout the entire Auction. He provided me peice of mind from start to finish even from the other side if the world and I appreciate his above and beyond approach to the sale of my property.

We would like to express our thanks and appreciation for the successful sale of our “Chateau” in Lurline Bay, achieved in a prompt space of time. Finding a right and happy buyer, especially for a substantial property, requires a certain ingredient of luck but it is also vital to have the constant ready display of professionalism which embraces dedication, coureous manner, enthusiasm, communication, honesty, knowledge and unmoved confidence in the property being marketing... all these qualities were shown by you when dealing with potential buyers and owner alike, thus resulted an all-round happy sentimental transaction. Thanks again for such a fantastic job done. We shall habe no hesitation to recommend such quality professional marketing to any property owners.

Thank you Craig, to you and your team for the superior level of service you provided during the sale of my property. I have no doubt that the great price achieved was a direct reflection of you and your teams’ abilities. Your reporting letters made the whole process transparent and I felt that I knew what was going on every step of the way. The communication was constant and all of your team are extremely approachable and forthcoming with feedback from prospective purchasers. I was completely comfortable with all aspects of the sales process and would have no hesitation in recommending your services to friends and family.

Dear Craig, I am writing to thank you for the understanding way you managed the recent sale of my unit in Kingsford. Your upfront approach, honest market appraisals and personal service meant I entered an unstable market with clear and realistic expectations. The personal attention provided by you and the team along with regular phone calls and email updates meant that I was continually informed. This support along with your clear understanding of the property market meant I was able to make confident decisions right throughout the campaign. I am confident that the attention to detail, honest appraisals and support throughout the campaign contributed to an outstanding result, achieving $20,000 over my reserve. Thank you again, I am happily spending my extra money!